Booking Terms & Conditions
Effective date: April 13, 2026
1. General
These Booking Terms & Conditions govern reservations made through this website, arnoldsnest.com, operated by:
By making a booking, you agree to these terms.
2. Booking process
All bookings are made through our external booking partner Bentral.
A booking is considered confirmed once:
- you complete the booking process, and
- you receive a confirmation email
We reserve the right to decline or cancel a booking in exceptional circumstances (e.g. technical errors or availability conflicts).
3. Payments
Payments are processed via Bentral and its integrated payment providers.
- The total price is shown during the booking process
- Prices are stated in [EUR] unless otherwise indicated
- Applicable taxes and fees are included unless stated otherwise
4. Cancellation policy
Cancellation terms depend on the rate selected during booking and are clearly shown before confirmation.
Unless stated otherwise:
- cancellations made within the specified free cancellation period are fully refundable
- cancellations made after this period may be partially or fully non-refundable
- in case of a no-show, the full booking amount may be charged
5. Check-in and check-out
- Check-in: after 15:00
- Check-out: until 10:00
Further details regarding access and arrival will be provided after booking.
6. Guest responsibilities
Guests agree to:
- respect the property and its contents
- follow house rules provided on-site or prior to arrival
- not exceed the maximum occupancy
Guests may be held responsible for any damage caused during their stay.
7. Liability
To the fullest extent permitted by law, Arnold & Arnold d.o.o. shall not be liable for:
- loss or damage of personal belongings
- personal injury occurring during the stay
- events beyond our control (e.g. weather, infrastructure outages, force majeure)
8. Third-party services
This website uses third-party services, including Bentral, for booking and payments.
We are not responsible for:
- technical issues within third-party systems
- processing of payments by third-party providers
9. Governing law
These Terms & Conditions are governed by the laws of Slovenia.
Any disputes shall be subject to the jurisdiction of the competent courts in Slovenia.
10. Out-of-court dispute resolution
In accordance with applicable legislation, we do not designate a specific out-of-court dispute resolution provider for consumer disputes.
11. Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page.
Questions, answered
What is Arnold’s Nest?
Where is Arnold’s Nest located?
Who is Arnold’s Nest best suited for?
What amenities are included at Arnold’s Nest?
What can guests do near Arnold’s Nest?
How many guests can stay at Arnold’s Nest?
© 2026 Arnold’s Nest
Privacy policy
Arnold & Arnold d.o.o., Kotlje 136, Kotlje, 2394 Kotlje, Slovenia; Share capital: EUR 7,500; Registration number: 3584461000; Tax number: 35514850; Accommodation registration number: 133495; Register court: District Court in Slovenj Gradec
Booking Terms & Conditions
Effective date: April 13, 2026
1. General
These Booking Terms & Conditions govern reservations made through this website, arnoldsnest.com, operated by:
By making a booking, you agree to these terms.
2. Booking process
All bookings are made through our external booking partner Bentral.
A booking is considered confirmed once:
- you complete the booking process, and
- you receive a confirmation email
We reserve the right to decline or cancel a booking in exceptional circumstances (e.g. technical errors or availability conflicts).
3. Payments
Payments are processed via Bentral and its integrated payment providers.
- The total price is shown during the booking process
- Prices are stated in [EUR] unless otherwise indicated
- Applicable taxes and fees are included unless stated otherwise
4. Cancellation policy
Cancellation terms depend on the rate selected during booking and are clearly shown before confirmation.
Unless stated otherwise:
- cancellations made within the specified free cancellation period are fully refundable
- cancellations made after this period may be partially or fully non-refundable
- in case of a no-show, the full booking amount may be charged
5. Check-in and check-out
- Check-in: after 15:00
- Check-out: until 10:00
Further details regarding access and arrival will be provided after booking.
6. Guest responsibilities
Guests agree to:
- respect the property and its contents
- follow house rules provided on-site or prior to arrival
- not exceed the maximum occupancy
Guests may be held responsible for any damage caused during their stay.
7. Liability
To the fullest extent permitted by law, Arnold & Arnold d.o.o. shall not be liable for:
- loss or damage of personal belongings
- personal injury occurring during the stay
- events beyond our control (e.g. weather, infrastructure outages, force majeure)
8. Third-party services
This website uses third-party services, including Bentral, for booking and payments.
We are not responsible for:
- technical issues within third-party systems
- processing of payments by third-party providers
9. Governing law
These Terms & Conditions are governed by the laws of Slovenia.
Any disputes shall be subject to the jurisdiction of the competent courts in Slovenia.
10. Out-of-court dispute resolution
In accordance with applicable legislation, we do not designate a specific out-of-court dispute resolution provider for consumer disputes.
11. Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page.
Questions, answered
What is Arnold’s Nest?
Where is Arnold’s Nest located?
Who is Arnold’s Nest best suited for?
What amenities are included at Arnold’s Nest?
What can guests do near Arnold’s Nest?
How many guests can stay at Arnold’s Nest?
© 2026 Arnold’s Nest
Privacy policy
Arnold & Arnold d.o.o., Kotlje 136, Kotlje, 2394 Kotlje, Slovenia; Share capital: EUR 7,500; Registration number: 3584461000; Tax number: 35514850; Accommodation registration number: 133495; Register court: District Court in Slovenj Gradec
Booking Terms & Conditions
Effective date: April 13, 2026
1. General
These Booking Terms & Conditions govern reservations made through this website, arnoldsnest.com, operated by:
By making a booking, you agree to these terms.
2. Booking process
All bookings are made through our external booking partner Bentral.
A booking is considered confirmed once:
- you complete the booking process, and
- you receive a confirmation email
We reserve the right to decline or cancel a booking in exceptional circumstances (e.g. technical errors or availability conflicts).
3. Payments
Payments are processed via Bentral and its integrated payment providers.
- The total price is shown during the booking process
- Prices are stated in [EUR] unless otherwise indicated
- Applicable taxes and fees are included unless stated otherwise
4. Cancellation policy
Cancellation terms depend on the rate selected during booking and are clearly shown before confirmation.
Unless stated otherwise:
- cancellations made within the specified free cancellation period are fully refundable
- cancellations made after this period may be partially or fully non-refundable
- in case of a no-show, the full booking amount may be charged
5. Check-in and check-out
- Check-in: after 15:00
- Check-out: until 10:00
Further details regarding access and arrival will be provided after booking.
6. Guest responsibilities
Guests agree to:
- respect the property and its contents
- follow house rules provided on-site or prior to arrival
- not exceed the maximum occupancy
Guests may be held responsible for any damage caused during their stay.
7. Liability
To the fullest extent permitted by law, Arnold & Arnold d.o.o. shall not be liable for:
- loss or damage of personal belongings
- personal injury occurring during the stay
- events beyond our control (e.g. weather, infrastructure outages, force majeure)
8. Third-party services
This website uses third-party services, including Bentral, for booking and payments.
We are not responsible for:
- technical issues within third-party systems
- processing of payments by third-party providers
9. Governing law
These Terms & Conditions are governed by the laws of Slovenia.
Any disputes shall be subject to the jurisdiction of the competent courts in Slovenia.
10. Out-of-court dispute resolution
In accordance with applicable legislation, we do not designate a specific out-of-court dispute resolution provider for consumer disputes.
11. Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page.
Questions, answered
What is Arnold’s Nest?
Where is Arnold’s Nest located?
Who is Arnold’s Nest best suited for?
What amenities are included at Arnold’s Nest?
What can guests do near Arnold’s Nest?
How many guests can stay at Arnold’s Nest?
© 2026 Arnold’s Nest
Privacy policy
Arnold & Arnold d.o.o., Kotlje 136, Kotlje, 2394 Kotlje, Slovenia; Share capital: EUR 7,500; Registration number: 3584461000; Tax number: 35514850; Accommodation registration number: 133495; Register court: District Court in Slovenj Gradec